I just wanted to send a quick note to SW Fireplace. On December 5, 2014 your employee Tomas Bockus, repaired my fireplace. He was so polite, nice and knowledgeable of what was wrong. He took the time to explain everything to me so I could understand. I really appreciate his work ethics. I wish more young men could follow by his example. Thank you to SW Fireplace for having such a great employee. Regards, Pam W.