Great job and Employee

We had John R. at our home on 4/22/2016 had was just wonderful. He was very engaging, and very helpful. He gave us instructions on how to use our fireplace and doors after he installed them for us. Your company should be very lucky to have such a great employee. We are very satisfied and […]

Wonderful Job

Thank you so much for a wonderful job done! I still cannot believe that the Association let me have the job done. It is truly beautiful. I will think of you every time it is blazing away next winter. It was truly a hassle-free experience beginning to end. – Barbara  

Great Fireplace Service

Jim called me today to let me know how pleased he and his wife were very pleased with the service that Rick performed today at their home. He stated that the respect for his home, politeness, cleanliness, and great work he and his wife received were very much appreciated and he will have us back […]

Great Experience

Customer was very happy with the job Rick did on her fireplace and how nice he was with her and doing his work inside her home. She never thought her fireplace could look so good after he worked on her fireplace. She now has bigger flames and is extremely happy with Southwest Fireplace and the […]

The Fireplace is Coming Out GREAT

The installers did a wonderful job, we had it up to 80 in the den Tuesday night, John is doing an excellent job on the looks so different and so nice. I was telling John (the stone guy) that now I will need new furniture, new paint, new floor and he said he would […]

Gas Logs Installation

November 2012 – I called to let you know that our Fireplace Logs were just installed. John Rincon, the installer, was excellent: prompt, courteous and did a fantastic job with the logs. We are very happy with everything. Joe New Lenox  

The Best Service!

October 2012 – After a servicing for their fireplace with technician, John Rincon, Barb called in to say that “John did a wonderful job and conducted himself very professionally.” while at the job. Barb then went on to say, “ It was the best service she has had in his 74years of living.” Barb H. […]