Service Call was a very Pleasant Experience

FEB 2012-Bill W. called immediately following his service call with the following statement:

“John R. was my service technician working on my fireplace. I have never had, in my home, a [person] more personable, friendly, knowledgeable. He was neat; did the job very quickly. To be quite honest…you are lucky to have someone like him in your employ. It was a very pleasant experience. Thank you.”

Bill W.
Chicago, IL